What is Organizational Network Analysis? Well itâs a subset of network of teams, which you can read more about in our Structure section of our Solutions. Imagine your company is an interdependent network of people sharing information internally. You need that information to be distributed in a timely, accurate, useful, intelligent and helpful exchange. Your internal network is the lifeblood of your company. If you have a blockage anywhere in your system, the backups cause a domino effect of problems.
There are people who are natural hubs and spokes of information and others that keep it to themselves or donât know who to share it with. This analysis helps you know how to get the most from your network.
You may have noticed that people donât read long emails anymore. Comprehension and integrating that knowledge into your workflow is not a given.
Then to complicate your network, email is not the only method people use to relay information. They post on the CRM or in document review comments. People share via text, Slack, Facebook Messenger, Whatâs App, in the hallway, via the phone.
Itâs almost impossible to track what is being said and know whether it was taken in and considered. Until you implicitly have these kinds of crucial conversations and get buy-in across the federation that supports the health of your business, your network is fractured.
Mapping this information flow and all the channels it moves through is a great way to find the blockage and build a solution that all participants will buy into and use. We know this is the case because nothing is worse for any employee to suddenly not have the crucial paperwork to get out an invoice, know the new lead time on a part, discover the customer changed something on the order, realize a decision you made wasnât conveyed to a supplier, uncover a month later that shipping costs were not included in the invoice to the buyer or that your companyâs reputation is being challenged in social media.
Youâve seen it many times beforeâŚ delays and miscommunication suddenly become very personal. Conflict erupts. People feel disrespected and stop talking to each other. All you hear are the complaints, and the people lined up at your door wanting private conversations will consume your day, never mind your mental health, stress and life. Hemorrhage like this is hard to recover from.
There are questions CEOs and team leaders need to reflect on to evaluate:
Answering these questions might not be easy. But the more you allow yourself to see how your network really communicates and interacts with you and each other, the easier it is see how well you and your network of departments perform togetherâŚ and make the changes so all want to be high performing as much as you want them to be.
Do you want a to resolve these bottlenecks so you can reap the benefits of an organizational network analysis? Read more to discover what that could mean in your business so you know if itâs worth investing in.
Want an outsiderâs independent view of how well your team is working together? Or if you know your team is struggling, then donât wait for something to change, because itâs likely to break and then youâll lose great people. Call Lorraine McGregor at 604-306-7707 to discuss whatâs happening in your network of teams.
â Visualizing and analyzing formal and informal relationships in your organization can help you shape business strategy that maximizes organic exchange of information, thereby helping your business become more sustainable and effective.
You want a profitable company. Therefore you need a culture that knows how to become a âgo toâ company.
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