How Leadership Training Helps the Bottom Line

September 25, 2008

Much has been said about companies needing ‘the right management’ team. But what does that term mean really? To understand the concept it might be useful to know the difference between managing and leadership and remember that it is the people performing the work under the right leadership that make or break the bottom line.

Managers set the strategy and work with staff on the action plan. Leaders set the vision for how this work should be done and where the company should be philosophically, financially and strategically once the project is complete.

Leaders mentor managers by respectfully holding them able and accountable. Managers delegate and work with staff to ensure they have the resources to do the work. Sometimes the best leaders are staff members. Sometimes those people with leadership titles don’t know how to do more than manage, nevermind mentor.

In our work, we’ve found that the hardest thing for manager/leaders to do is to delegate… to stop thinking others don’t do it as well as they do. Many managers think you should be able to show someone something once and then get mad at them the second time when they ‘don’t get it’. People should just know how to change how they work by being told what to do. I hate to be the bearer of bad news but humans don’t work that way. And neither should managers who want to be leaders.

If your management team isn’t getting results and gets more resistance than progress, read this article about how leadership training helps the bottom line.

Not everyone is born knowing how to take on the these two roles.

Ready for more growth?

August 10, 2008

Then you have to be ready for change

Whether you want to get ready to sell or want to expand, growth is required. What’s the fastest way to grow? Have a company where the systems are in place to deal with every aspect of business from lead generation through to delivery, follow up and repeat business. How do you know if you are ready for growth?

  • When something goes wrong, your people know that the problem indicates there is something wrong with the system not the guy down the hall. Then they get together with all involved to work out a better process.
  • Your management team can uniformly describe in one sentence what problem you solve for customers. (Ask your top five people and listen carefully to what they say). If not, your company doesn’t meet customer expectations.
  • You have entered more than one market and grown your sales each time. If not, how do you know there is a market for what you do elsewhere?
  • Your gross margin is steady, stable and increasing each year. If not, you don’t know how to keep the company profitable enough to fund growth.

Not there yet? We can help… but you have to be willing to make some significant changes.

Two out of four occurring? There is room for improvement. What do you want to deal with first?

Three out of four? Let’s resolve that one issue and work on the growth plan together.

Call 604-306-7707 to discuss growth goals.